At Flood Ark we have worked hard to develop and maintain a reputation for offering a quality product with an honest and fair service. We therefore take customer service seriously and are proud to have received a number of positive testimonials from customers who were happy with the work we carried out for them.
I have had this door flood defence system for nine years and is as good as the day it was installed. Unfortunately I damaged one of the boards, my own fault i hasten to add. I contacted Flood Ark for a replacement board who were extremely helpful. Within a few hours a new board had been put into production. Could not fault them.
1st November 2021I thought I’d just let you know how pleased we are with our Flood Ark installation. Just lately we’ve experienced the most horrendous rain, last night it was pouring down the drive in torrents towards our garage door. We needn’t have worried, our Flood Ark boards kept the garage bone dry. It’s such a relief not to lie in bed worrying all night. Thank you for such an excellent and affordable product.
Hampshire 21st October 2021I have been very impressed with the efficiency of your company from beginning to end. You visited the property, took exact measurements and explained and demonstrated the system. You were the only company to do that. Shaun and Aron worked so hard and left everywhere spotless. A big thank you to everyone involved.
20th August 2021We were impressed with Flood Ark and very grateful to you for finding this company and getting them to come and survey us so promptly. They were both very charming and helpful.
So yes, we are happy to accept their quote and for them to do the work as soon as conveniently possible.
We have also looked at Flood Ark’s proposed layout drawing in situ and we think we can live with the corner of the protruding left hand side pillar being chipped out a bit. We know the issue is the down pipe drain at ground level here. The flood barrier needs to be tucked away from that, so this seems a sensible proposal for dealing with that.
Hertfordshire 18th July 2021Delighted with the service I received last week - and what a great bunch of guys.
3rd May 2021Can I just say how pleased we were with the fitters over the 2 days they were here. Very professional, friendly, knowledgeable, and hardworking, they are all a credit to the company. They hardly stopped working the whole time they were here, I had to insist on a cuppa at one stage! Very efficient service from you all from start to finish – thank you.
Sicklesmere 16th April 2021I would also like to say how pleased we were with the installation process. Shaun and Aron were exemplary tradesmen, they worked around us, and the dog! and were extremely diligent and tidy in everything they did.
28th February 2021Sean and his team completed the flood barrier installation on Thursday and Friday last week as planned. Just wanted you to know they did a superb job for us. They were very friendly, and respectful, and left the site very clean and tidy. Considering the weather - rain, sleet and snow - we encountered, I was very impressed with their dedication to duty.
22nd January 2021
"Would definitely recommend"
Mrs P Hearn
Installation Date: 15/12/21
"Very Happy"
Tim Ray
Installation Date: 03/11/21
"No problems"
David Goff
Installation Date: 10/10/21
"Very well designed"
Roger Woodrow
Installation Date: 09/04/21
"Very Happy"
John Lalor-Crosse
Installation Date: 29/03/21
"Very happy with installation and quality of product."
P F Childs
Installation Date: 28/02/21
"Peace of mind"
Lia Melia
Installation Date: 25/01/21
"Looks excellent"
P E Scholey
Installation Date: 23/01/21
"Very satisfied!"
B N Stainton
Installation Date: 14/01/21
"I'm very pleased with my purchase"
Deborah Walker
Installation Date: 06/11/2020
"Very happy"
Mrs Markby
Installation Date: 28/10/2020
"Team did an excellent job"
Rob Boddington
Installation Date: 30/9/2020
"Very satisfied with support given by Flood Ark"
L E Matthews
Installation Date: 23/01/2020
"Very happy. It looks well-made and has been carefully fitted."
Mr Andrews
Installation Date: 28/03/2019
"Very tidy and explained process very well."
Mrs Wilson
Installation Date: 10/06/2018
"Queries were dealt with in a professional and friendly manner."
Mr Blaney
Installation Date: 11/12/2017
"Delighted with the product, easy to use and gives us peace of mind."
Mrs Suttie
Installation Date: 16/12/2017
"Excellent fitter. Clean, tidy and worked around our needs considerately."
Graham Blythe
Installation Date: 10/12/2017
"It has given us peace of mind and blends in well on our property."
Leanna Thomson
Installation Date: 14/08/2017
"Extremely pleased. Gives us new confidence if a flood did occur."
Mr Fellgett
Installation Date: 14/08/2017
"The installation went smoothly and without incident or any obvious problems or difficulties."
Mr Clark
Installation Date: 07/06/2017
"Completely happy with our purchase and confident that our house is very well protected."
Mrs M Hare
Installation Date: 11/02/2017
"So far so good (fingers crossed we don't need to test the product)."
Mr Bill Shaw
Installation Date: 22/12/2016
"Very efficient."
Mrs L Davies
Installation Date: 15/12/2016
"Communicated perfectly."
Mr Dyer-Smith
Installation Date: 14/12/2016
"No comparison."
Mrs M Bolcock
Installation Date: 15/12/2016
"I am convinced that this is the best product on the market."
Mrs Cant
Installation Date: 21/11/2016
"Yet to be tested in action but we would be very happy if that was not required. Reassuring to have it in place."
David Hope
Installation Date: 30/09/2016
"Good planning & execution."
W. Coombe
Installation Date: 16/09/2016
"Nick worked very hard to make everything right."
B. Templeman
Installation Date: 14/09/2016
"Hope I don't need it but peace of mind now it's installed"
Michael Smith
Installation Date: 08/09/2016
"Very good value"
Mr Crockett
Installation Date: 02/08/2016
"I would recommend you!"
Mr Coulson
Installation Date: 03/08/2016
"We are more than happy with our purchase, the quality of the product is next to none. First Class."
Ian Gardiner
Installation Date: 29/07/2016
"Very happy."
Graham Landon
Installation Date: 27/06/2016
"I am very happy, the fitter was very thorough and very pleasant!"
Mrs Major
Installation Date: 20/06/2016
"Spot on."
N Noble
Installation Date: 09/06/2016
"Very straight forward. Good communication from the office admin. Accurate information provided"
Mr Glover
Installation Date: 2/06/2016
"Very happy with a job well done by your engineer."
Neil Marshall
Installation Date: 01/06/2016
"Looks good, hope it works."
Dr A Whitton
Installation Date: 18/05/2016
"It gives us peace of mind, and it looks good also."
R Conway
Installation Date: 11/05/2016
"Very happy - neat construction, tidy installation."
Jonathon Parkes
Installation Date: 10/05/2016
"The fitter was friendly & explained carefully the function of the gate."
Paul Carling
Installation Date: 28/04/2016
"Very happy with our purchase"
Sally Bingham
Installation Date: 25/04/2016
"We now have peace of mind."
Janet Broadbent
Installation Date: 15/04/2016
"Already recommended to neighbours & relatives."
Paul Sudds
Installation Date: 14/04/2016
"Very satisfied."
Barbara Taylor
Installation Date: 13/04/2016
"Nick is a perfectionist & a credit to your company."
Elizabeth Appleyard
Installation Date: 13/04/2016
"Nick was first class, as was the office keeping us informed."
Jim Coward
Installation Date: 05/04/2016
"Great communications all around."
Nigel Nicholson
Installation Date: 24/02/2016
"Very happy with installation."
Sheelagh Wilkins
Installation Date: 23/02/2016
"Thorough and professional."
Raju Sakaria
Installation Date: 08/02/2016
"Kept in touch and all very clear."
Ian Cooper
Installation Date: 24/10/2015
"The fitter was professional and helpful."
Colin Ford
Installation Date: 06/10/2015
"Understood my needs well"
Richard Spencer
Installation Date: 01/10/2015
"The company understood exactly what we wanted."
Ronald Harvey
Installation Date: 30/09/2015
"Assuming it will stand the test of time, we have every confidence"
Dr Johnson
Installation Date: 08/09/2015
"Fitter was great"
Ian Stewart
Installation Date: 11/08/2015
"You understood very well what our needs were and advised and explained according."
Philip Harley
Installation Date: 21/07/2015
"Excellent communication. Already recommended"
Sue Dewhurst
Installation Date: 20/07/2015
"Communicated very well"
Richard Hare
Installation Date: 09/07/2015
"It looks good, the colour works with the tone of the home."
Carley Runacre
Installation Date: 25/06/2015
"All staff I dealt with were friendly & co-operative"
Heather Shave
Installation Date: 24/06/2015
"Well made and looks more substantial than your competitors"
R F Gayfer
Installation Date: 19/06/2015
"After two storm floods in ten months we now have peace of mind."
J. M. Wren
Installation Date: 30/04/2015
"Happy 100% with our purchase."
Roy Blake
Installation Date: 07/04/2015
"Very happy - Although I have to say it hasn't been tested for real yet!"
Hugh and Jennifer
Installation Date: 23/03/2015
"It gives me a great peace of mind to know that there will be no danger of being flooded again."
David Moss
Installation Date: 04/03/2015
"Already recommended to other people"
Bryony Hebson
Installation Date: 30/02/2015
"Very happy, although we hope never to use them in extreme weather."
J. D. Potter
Installation Date: 13/01/2015
"Happy but hope we never have to use it!"
Karen Joy
Installation Date: 16/12/2014
"Very happy, just keeping my fingers crossed that I don't have to use the flood boards."
Clive Gardner
Installation Date: 09/12/2014