Since the floods of December 2015 and January 2016, Flood Ark have assisted dozens of property owners in Cumbria and Lancashire. Many of those affected have successfully made a claim for financial support through the government’s Flood Resilience Grant scheme. Having property level protection measures fitted at their property has helped them to take back control of their property against future flooding.
One of those to have made a claim for a grant is Mr Gardiner in Keswick, Cumbria. Speaking about the service he received from Flood Ark, Mr Gardiner said:
“It was very easy from the first phone call to the first visit and now to the completion – you are very professional. We are more than happy with our purchase and the quality of the product is next to none. You were very helpful. When you came to the house we were very down at the time and you were very understanding. There were no problems what so ever – I even changed my mind about some of the plans and it was no problem for you.”
It was great to receive such positive feedback from Mr Gardiner. Equally positive was his recommendation of our services to one of his neighbours. The neighbour had been interested in having flood gates installed and, having seen our installation for Mr Gardiner, decided to get in touch. We have subsequently returned to Keswick and completed a further installation on their behalf.Kensington Appleby-in-Westmorland