Flood Ark

Privacy Notice

Here at Flood Ark Ltd we take your privacy seriously and will only use your personal information to administer your enquiry and provide the information, products and services you have requested from us. Contact information and addresses emailed to us from the website are stored on a secure customer relations database and used for the purpose of tailoring the information we provide to your needs. The data will not be shared with any third parties. The information will remain on the Flood Ark Ltd database to allow us to record enquiries, support the sales and servicing of our products and allow us to track and understand patterns of flooding issues in the United Kingdom.

Some of the data we collect is processed by RWD Click who manage our website updates and digital marketing. They collect anonymised data to help them improve the user experience of our website. Any personal data they process for us is treated in the strictest confidence.

Your Rights

The GDPR enshrines rights that individuals may exercise in relation to their data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data-portability
  7. The right to object
  8. The right not to be subject to automated decision-making including profiling

If you feel that any of these rights are being infringed, we will do everything that we can to address the problem.

Enhanced Conversions

The Enhanced Conversions feature allows Google Ads to access encrypted customer data from a conversion action (such as filling out an enquiry form) and then match that data back to ads viewed on other devices. This helps us track which Google Ads are useful to our business.

This only affects customers who are logged into their Google account when browsing our website. To control what data you are sharing with Google, go to: https://myactivity.google.com/activitycontrols. Google states that customer data will never be shared with other advertisers Access controls and encryptions are in place to prevent unauthorised access to your data.