Flood Ark
  • What proof do you have that your flood barriers work?

    Our flood defence system has been tested at HR Wallingford’s world-leading flood protection product testing facility in simulated flood conditions. We were first awarded our Kitemark Licence in February 2004. In November 2014, more stringent standards were introduced – we passed these too to retain our Kitemark. Most importantly, when faced with real life flood scenarios, our system prevented our customers from flooding.

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  • What does the initial survey involve?

    We will assess all your property openings and make recommendations. We will also tell you about your risks of backwater sewer flooding. We will then provide you with a written quotation with no obligation to purchase. The survey is FREE of charge.

  • What is the maximum height and width that can be protected by your flood barriers?

    • Height up to 900mm (3ft, 5 boards) under our Kitemark Licence but we have protected 2150mm (7ft, 11 boards). The height of protection is decided by you.
    • Width up to 4,000mm (13ft) under our Kitemark Licence but we have protected a 10 Metres (33ft) aperture.
  • How heavy are the flood boards?

    The boards are lightweight and no individual board weighs over 12 kilograms [2500mm (8ft) example]

  • How easy to use is the system?

    Very easy, because no tools are required to assemble the system. The flood boards are lightweight so can be used by people of all abilities. Once the flood boards have been retrieved from storage, it should take no more than 5 minutes to deploy one barrier.

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  • What is the installation process undertaken by your team of fitters?

    For our barriers to work, it is important that they are installed. We have experienced fitters. This experience is invaluable as no two properties are the same. We secure our barrier frames to the masonry structure of a property or perimeter wall. This can be brick, block or stone work. We compress the frame to the wall with a PVC foam gasket to ensure a watertight seal.

    We will never fit our barrier frames to cement render. We remove render where necessary to get to the masonry structure. We will not fit our systems to timber, be it a timber door frame or façade. Timber shrinks and expands because of its moisture content. This movement jeopardizes the integrity of frame seals.

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  • Why choose Flood Ark Ltd?

    We have an established reputation since 2002 and a quality flood protection product that works. We have carried out thousands of installations to protect openings of all shapes and sizes. We pride ourselves on the service we provide at enquiry, survey, installation and subsequent customer support.

    Not all flood protection products are equal. Be careful to choose products that will work. Kitemarked products are a good starting point, but it is equally important how well they are installed. If you do decide to use a competitor, make sure you check they have the latest Kitemark PAS 1188:2014, ask to see a copy of their Licence. There are some unscrupulous suppliers who say their products exceed the Kitemark standard but without any type of accreditation.

  • Can your flood defence system help reduce my home insurance?

    Yes, we have many examples of customers who have had a flood claim but been able to reduce their renewal premium or policy excess for flooding by installing our Kitemarked flood protection systems.

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  • Is your product guaranteed?

    We give a three-year, no quibble, parts and labour product guarantee. This can be extended by choosing to have the system serviced by our team of engineers, we will then extend the guarantee by a further three years.